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Seller Help

 
May 17th, 2015 by Team ShareCG

Index:

1. How To Become a Seller?
2. What uploads are allowed to sold?
3. What guidelines are there for uploads for sale?
4. How will payments be made to Seller?
5. How will be the member notified of a sale?
6. How much will ShareCG charge for this service?
7. What rules must seller abide by?
8. How to give Feedback to ShareCG team?
9. What are the rules for Returns & refunds?
10. What are the rules for Chargebacks/ charge disputes?
11. How do I access Seller Agreement?
12. When should I update W9 form?
13. How do I access Detailed Account information?
14. How do I put an Upload “For Sale”?
15. How do I change price for an Upload?
16. How would I upload several files together?

1 How To Become a Seller?

ShareCG requires that the seller be an accepted member of the ShareCG community.

  1. If you are not already a member, you can register as a member at https://ShareCG.com/register.php
  2. Go through the Seller Registration Process (login, click on ‘account info’ and then click on ‘Become a seller’ ).
    All sellers are required to have a Paypal account, and provide a real physical address, as it exists at PayPal.
    The seller must have a PayPal account that will be used by ShareCG for payments.
    The registration process requires $0.30(USD) registration fee through PayPal. This helps us verify your paypal account.
    For USA members, you are required to fill-out the W-9 form on-line.

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2. What uploads are allowed to sold?

We will make every effort to approve them by the end of the next business day.

Uploads allowed to Sell Uploads Unable to be sold
  • 3D-Models
  • Poser
  • DAZ Studio
  • 2D
  • Software
  • Textures
  • Materials
  • Scripts
  • Plug-ins
  • Art
  • VIDEO
  • Audio
  • Tutorials
  • Photography

As stated in the current policy, we reserve the right to reject any upload for any reason at any time.

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3. What guidelines are there for uploads for sale?

Pricing
The sellers are responsible for setting the price for their uploads.
Promotions & Deals
Seller is responsible for managing any discounts (up to a maximum of 75%)
Pricing Range
Currently the minimum is $3.00 and max is $300.00. ShareCG reserves the right to change the price Range.

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4. How will payments be made to Seller?

Payment Mandates: PayPal email address is required, and a real physical address, as it exists at PayPal.
Payment Method: ShareCG uses only Paypal to disburse payments.
Getting Paid/ Earning Information Payment to the Seller will be posted in the Seller PayPal account on record within 15 business days, following the end of the selling month.

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5. How will be the member notified of a sale?

Each time a member purchases an upload from the store, the purchaser receives an email confirmation of his purchase, and seller receives an email notification of the sale.
Member is able to view all sales activities related to the member account in the ‘Reports’ tab in My Account.
Upon each sale, an email notification informing the seller of sale will be sent with following details

|Product Description | Sale Price | Commission Amount | Net Earnings for the seller |

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6. How much will ShareCG charge for this service?

There is a one time registration fee of $0.30(USD- thirty cents)
The fee for each upload sold is 30% of the sale price Plus $0.30(USD – thirty cents)
Fees may be changed at any time.

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7. What rules must seller abide by?

Payment to the Seller may be suspended in the following cases:

  1. The PayPal email on record with us is invalid.
  2. One of the following:
    1. PayPal rejects our payment to the seller. We will make an attempt to contact the member through email on record.
    2. There is an unresolved copyright or any other type of issue complaint regarding any of the seller upload.
  3. Suspended payments will be paid on the next payment cycle if the problem is resolved. (the following month).
  4. All payments will be kept on hold, until all issues are resolved.

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8. How to give Feedback to ShareCG team?

Contact Us button at the bottom of all ShareCG pages is the easiest way to contact us. A team member will get back to you within a reasonable time of two business days.

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9. What are the rules for Returns & refunds?

The Seller must guarantee full customer satisfaction and will accept returns for any reason. Request for return could be issued from us.

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10. What are the rules for Charge backs/ charge disputes?

A chargeback occurs when a member contacts their bank to dispute the charge for an order placed on ShareCG.com. They can be filed for a variety of reasons, including unauthorized use of the account. Seller is responsible for charge-backs filed for service-related reasons against your account, and any payment-related fraud charge-backs, such as stolen account

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11. View the Seller Agreement?

To REVIEW Seller Agreement, you must be logged inGoto Account Info tab, and Seller Agreement link is under your user-name.

  • Otherwise, it will be available for viewing during the Seller registration Process.

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12. When to update W9 form?

We require a US resident to keep her/his W-9 current, unable to to comply might result in disqualification from selling. You can update the W-9 form by clicking on the W9 Tab and updating the form.

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13. How to get Detailed Account Detail information?

You can view various reports of in the Reports tab including a report of all your outstanding transactions.You can also view by following this link View Detailed Account information.>>

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14. How do I put an Upload “For Sale”?

Uploads can be priced in “My Upload” tab
All eligible uploads, will have ‘Set Upload Price’ next to them.

  1. To set price
  2. Click on >> “Set Upload Price”
  3. Add price and Save — this will Submit item to ShareCG team for approval.
    Item will show AS Pending , until it is approved – and will be visible to you in “my upload” only.
    (Item will be approved within 1-2 business days.)
    After it is approved, price will be visible next to the item.
    All Upload placed will be required to get an approval to be sold on SHARECG.
    It will not be available to download or purchase, until Team ShareCG approves it.

Example
HelpInfo1
Another way to set price is by:
1. edit the upload
2. activate CheckBox next to For Sale.
Example
HelpInfo2
NOTE: Seller must own full rights to sell the upload on the store.After the member has been approved to be a seller.

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15. How do I change price for an Upload?

To Change price:
Click on the price
change it and Save it.

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16. How would I upload several files together?

  1. Create one directory that contain your work and the *.obj file(s). It is preferred that you place them in separate sub-directories.
  2. Create a zip or rar file of the above directory. Although we support rar format, most people use zip.
  3. Load the zipped file as your upload. Our system will open the package and extract the files needed to display your 3D Modules.
  4. See example at https://www.sharecg.com/v/88161/browse/11/Poser/Double-Coptor-for-Poser

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